Question: Is the supply-chain security program periodically reviewed for effectiveness and improvement?

Why This Matters

Continuous review keeps the TPRM program aligned to evolving risks, regulations, and market conditions.

Maturity

0 — Unaware
No review or metrics on TPRM performance.

1 — Ad Hoc
Reviews triggered only after issues.

2 — Defined
Annual program review scheduled.

3 — Managed
Metrics and audit results analyzed for improvement.

4 — Integrated
Feedback from risk, legal, and procurement included.

5 — Optimized
Continuous assurance and dashboard for program maturity.

How to Level Up

| From → To | Actions | |—|—| | 0 → 1 |Collect basic feedback from recent assessments. | | 1 → 2 |Schedule annual TPRM review meeting. | | 2 → 3 |Analyze KPIs and audit findings for trends. | | 3 → 4 |Include cross-functional inputs (Risk, Legal, Finance). | | 4 → 5 |Publish dashboard and maturity progress annually. |

Enablers

People: CISO, Procurement Head, Compliance Lead
Process: Measure → Review → Plan → Improve
Technology: GRC tool, dashboard analytics

Evidence

Review agenda and minutes
Metrics and trend reports
Updated improvement plan

KPIs

Number of actions closed since last review
Average maturity score change
Frequency of cross-functional reviews

Low-Cost / Open-Source Options (MSME)

Common Pitfalls

Reviews done but no actions taken
Metrics not linked to risk outcomes
Lack of management visibility

Compliance Mapping