Privacy & Data Protection · PD-Q10

Question: Are data-processing agreements (DPAs) or clauses in place with all third parties handling personal data?

Why This Matters

Processors must act only on documented instructions. DPAs formalize security, confidentiality, and breach-notification duties for third parties.

Maturity

0 — Unaware
No privacy clauses in vendor contracts.
1 — Ad Hoc
Generic NDA covers confidentiality only.
2 — Defined
Standard DPA template adopted.
3 — Managed
All critical vendors have signed DPAs and breach-notification terms.
4 — Integrated
DPAs tracked in contract repository; renewal alerts enabled.
5 — Optimized
Automated DPA compliance checks and vendor maturity scoring.

How to Level Up

From → To Actions
0 → 1 Identify vendors processing personal data.
1 → 2 Adopt DPA template aligned to DPDP and GDPR.
2 → 3 Sign DPAs with critical vendors and maintain log.
3 → 4 Track expiry, renewal, and obligations.
4 → 5 Integrate maturity scoring and compliance analytics.

Enablers

Evidence

KPIs

Low-Cost / Open-Source Options (MSME)

Purpose Tool Notes
Repository Google Drive / Notion Contract storage
Tracking Airtable / Odoo Renewal alerts
Analytics Metabase Vendor compliance dashboard

Common Pitfalls

Compliance Mapping

Standard Clauses / Notes
ISO/IEC 27701 7.8 (Processor agreements)
DPDP Act 2023 Sec 9–10 (Processor obligations)
GDPR Art. 28–29
NIST CSF 2.0 ID.SC-04 / GV.PO
NIRMATA Mapping PD-Q10 ensures contractual privacy assurance.