Business Continuity & Resilience · BC-Q04

Question: Are Business Continuity Plans (BCPs) developed and maintained for all critical functions?

Why This Matters

BCPs translate strategies into execution steps during disruption. They reduce confusion and enable rapid recovery.

Maturity

0 — Unaware
No formal BCPs.
1 — Ad Hoc
Plans exist for a few departments.
2 — Defined
Standard template and owner assigned per plan.
3 — Managed
Plans updated annually and tested.
4 — Integrated
Plans linked to BIA, IT DR, and communications.
5 — Optimized
Dynamic plans with workflow automation and real-time updates.

How to Level Up

| From → To | Actions | |—|—| | 0 → 1 |Identify departments with no BCP. | | 1 → 2 |Provide template and assign plan owners. | | 2 → 3 |Test plans annually and record results. | | 3 → 4 |Integrate plans with other resilience functions. | | 4 → 5 |Enable real-time workflow updates. |

Enablers

Evidence

KPIs

Low-Cost / Open-Source Options (MSME)

| Purpose | Tool | Notes | |—|—|—| | Templates | Google Docs | Reusable structure | | Tracking | Airtable | Plan register | | Testing | Metabase | Score dashboard |

Common Pitfalls

Compliance Mapping

| Standard | Clauses / Notes | |—|—| | ISO 22301 | 8.4 (BCP development and implementation) | | ISO 27001 | A.5.30 | | NIST CSF 2.0 | RS.RP | | NIRMATA Mapping | BC-Q04 operationalizes continuity through maintained plans. |